Verify Your Account | ibee

Account verification unlocks full access to IBEE Cloud services including server deployment. Verification has two steps — payment and identity (KYC) — which must be completed in order.

Before you begin

A signed-in IBEE Cloud account (Sign up if you haven’t already)
A valid credit card for payment verification
For Indian users: your 12-digit Aadhaar number and access to DigiLocker

Verification steps overview

Step	Status when incomplete	Status when complete
Payment Verification	Active — shown first	Completed
Identity Verification (KYC)	Locked — requires payment first	Completed
Account Ready	Locked — requires both steps above	Completed

1. Open verification

Go to portal.ibee.ai/accounts. Click Verify Now on the Verification Required banner at the top of the Accounts page.

2. Verify your payment method

On the verification page (portal.ibee.ai/verify), click Verify with Credit Card.

Fill in the payment details:

Field	Required
Name on card	Yes
Card number	Yes

Click Verify Card to submit.

A temporary $1 authorization charge is made to verify your card. It is automatically refunded within 7 days.

3. Start identity verification (KYC)

Once payment verification is complete, the Identity Verification step becomes active. A Complete KYC modal opens automatically.

Select your country to proceed:

Australia, Brazil, Canada, France, Germany, India, Japan, Mexico, Netherlands, Singapore

4. Aadhaar verification (India only)

If you selected India, an Aadhaar Verification modal appears.

Click Start Aadhaar Verification to proceed. Aadhaar verification is completed via DigiLocker.

5. Complete verification on DigiLocker

You are redirected to the DigiLocker portal (accounts.digitallocker.gov.in).

Enter your 12-digit Aadhaar number and click Next to complete identity verification.

6. Account ready

Once both payment and identity verification are complete, your account is fully verified and all IBEE Cloud services are unlocked.

Troubleshooting

Verify Now banner not visible Ensure you are signed in and on the Accounts page at portal.ibee.ai/accounts. The banner only appears for unverified accounts.

Identity Verification step is greyed out The Identity Verification step is locked until Payment Verification is completed. Complete Step 2 first.

$1 charge not refunded The authorization charge is automatically refunded within 7 days. If it has not been refunded after 7 days, contact IBEE support.

DigiLocker redirect not working Ensure your browser allows redirects and pop-ups for portal.ibee.ai. Try a different browser if the issue persists.

Aadhaar number rejected Ensure you are entering your 12-digit Aadhaar number without spaces.